Privacy Policy – l66 is committed to protecting your data

1Introduction

L66 is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy of our members. This Privacy Policy explains in detail what personal data l66 collects, why it is collected, how it is used, and how it is kept secure.

By registering on our platform or using any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

This Privacy Policy governs l66's Terms & ConditionsApplicable alongside. Both documents are complementary to each other.

2Data Collection

L66 collects certain personal data in order to provide its services effectively. This information is collected either directly from you or automatically.

2.1 Information You Provide

2.2 Automatically Collected Information

When you use the l66 platform, certain information is collected automatically. This data is used to maintain security and improve service quality.

• Device Information: IP address, device type, operating system, and browser version.
• Usage Pattern: Pages visited and time spent, games played, and click behavior.
• Transaction Records: Complete logs of all deposits, withdrawals, and gaming activity.
• Login Information: Login time, location, and device details.

3Data Usage

L66 uses collected data solely for specific, legitimate purposes. Your information is never used for anything beyond what is necessary.

• Account Management: To complete registration, verification, and keep your profile active.
• Payment Processing: To ensure secure deposits and fast withdrawals.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To personalize your gaming experience and develop new features.
• Legal Obligations: For KYC, AML (Anti-Money Laundering), and other legal compliance requirements.
• Customer Support: To resolve your issues and answer your questions.
• Promotional Communications: To send you offers and updates (you can opt out at any time).

L66 never sells your data to advertisers or marketing agencies. Your information is used solely for the purposes stated above.

4Data Sharing

L66 may share data with third parties only in specific circumstances and strictly on a need-to-know basis.

4.1 Who Data May Be Shared With

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• Game Provider: Game providers may receive limited data necessary for the fair operation of casino games.
• Audit Body: Authorized auditors may access data for license renewal and regulatory compliance purposes.
• Law Enforcement: We may be required to share information in compliance with court orders or government directives.

4.2 What Is Never Shared

• Your data is never sold to any third party for marketing or advertising purposes.
• No personally identifiable information is shared without your consent.
• No information is shared with other online gaming platforms or competitors.

5Data Protection

L66 uses industry-leading technology and practices to protect your data. Our security operates across multiple layers, so if one layer is compromised, others continue to keep you protected.

5.1 Technical Safeguards

• TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
• Firewall: Advanced firewall systems protect our servers from unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• DDoS Protection: Keeps the platform protected against cyberattacks.
• Secure Data Center: Data stored in an ISO-27001 certified data center.

5.2 Organizational Security

• Access to personal data is restricted to authorized personnel only.
• All staff receive regular training on privacy and data security.
• Regular Security Audits are conducted.
• A rapid response plan is in place to address any data breach immediately.

6Cookie Policy

L66 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

6.2 Cookie Controls

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7Your Rights

As an l66 member, you have certain important rights regarding your own personal data.

8Data Retention Period

L66 retains your data only for as long as necessary. A separate retention period is defined for each type of data.

• Active Account Information: Retained for as long as the account remains active.
• Financial Transaction Records: Retained for 5 years after account closure due to legal obligations.
• KYC Documents: Between 5 and 7 years, in accordance with regulatory requirements.
• Customer Support Conversations: 2 years after the issue is resolved.
• Marketing Preferences: Saved until you make changes.
• Cookie Data: Automatically deleted after the designated retention period.

9Child Protection

L66 is an 18+ platform. We strictly ensure that no minors are able to access or use our platform.

• Age verification is carried out at registration, and anyone under 18 is not permitted to create an account.
• Age is re-verified through national ID as part of the KYC process.
• If any minor's data is collected by mistake, it is deleted immediately and the account is closed.
• If a parent or guardian believes their child has registered on the platform, please contact us immediately at support@l66.click.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

10Policy Updates

L66 may update this Privacy Policy as needed. Any changes will follow the process outlined below:

• Registered members will be notified by email or SMS before any significant changes take effect.
• The "Last Updated" date will be clearly displayed at the top of any revised policy.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree with the changes, you will have the option to close your account and withdraw your balance.

11Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us directly.

• Email: support@l66.click
• Live Chat: Available 24/7 on the platform
• Response Time: Usually within 1–3 hours, up to a maximum of 30 business days

For general inquiries, visit our FAQ Page View.